Frequently Asked Questions

Since 1979.

We are a Better Business Bureau (BBB) accredited business and hold an A Rating on Angi.com. We are happy to provide information from satisfied customers.

Nothing. Our consultation and design are free.

Before your countertops are fabricated, we will visit your home to make a template or pattern to fabricate materials for your project. All sinks, appliances and plumbing products either need to be on-site or chosen before templating. We recommend you be present during the templating process to ensure the final product will be built the way you want it and that we have flawless communications.

Prior to the date of the template, we recommend you remove all items sitting on your countertops. This includes coffee makers, toaster oven, decorative pieces, etc. You DO NOT need to remove your sink and/or cooktop for the template.

Unlike other countertop providers, we can produce your template directly on your existing countertops. This means your current countertops do not need to be removed for the templating process, greatly reducing disruption in your home.

Lake Quartz’s design and consulting team are experienced, creative, organized and they listen to you. We design your countertops and other projects with your taste, your style and your functionality needs in mind.

Yes, on request. Check with us regarding any possible costs associated with dismantle and removal.

Depending on the project and how ready the area is for installation, it usually takes our highly professional installers approximately 2-4 hours. Time can vary if the project is more extensive or dismantle and removal of old counters is required. But all of this can typically be done on the same day.

Showroom samples give you an idea of what the material looks like.

Yes. We provide continuous customer service, personalized visits and any necessary repairs after your project is installed.

Quartz is a stone surface because quartz surfaces are manufactured using at least 90 to 95% quartz aggregate. Quartz surfaces have advantages. Because quartz countertops are man-made, there is total flexibility and control with styles, colors and patterns during manufacturing with consistent colors and patterns from production process to production process. Once the manufacturing is complete, quartz surfaces are not much different from a quarried natural stone. Controlled manufacturing also gives quartz surfacing the advantage of being extremely hard, durable and non-porous. Some quartz products feature built-in antimicrobial protection. In addition, because quartz is so hard and non-porous, sealing is not required.